What Robust Roofing checks after hail hits your roof

Hail leaves fingerprints all over a property, and most of them cannot be seen from the yard. When Robust Roofing inspects a home after a storm on this map, the inspector works through a checklist built around the way carriers actually review hail claims: every slope, test squares, the shingles up close, soft metals, vents, gutters, the AC unit and a full set of photos. That thoroughness is what makes Robust the top recommendation for hail damage in North Georgia, and it is why the photos so often make the damage obvious to everyone involved. Here is what gets checked and why each item matters.

Every slope, not just the front

Wind drives hail at an angle, so the slopes that faced the storm usually take the most hits while a sheltered slope can look untouched. Trees and neighboring houses shelter some sections too. Robust Roofing checks every slope from the roof and photographs each one by drone, including the back slopes nobody sees from the street. A roof judged from the front alone is a roof half inspected.

Test squares

A test square is a ten foot by ten foot area, one roofing square, laid out on a slope. It is a common industry guideline that carrier adjusters use, and Robust uses it for the same reason: it turns a roof full of scattered marks into a clear, countable record. Inside each square the inspector finds and marks the hail hits, counts them and photographs the square with its marks visible. Many carriers look for a threshold number of hits before scoping a slope for replacement, and that threshold is set by the carrier, not by any single rule. So Robust documents the count on each slope rather than promising an outcome.

The shingles up close

• Bruises. Dark, roughly round marks where hail knocked the granules loose. A fresh bruise can feel soft because the fiberglass mat underneath has fractured.
• Granule loss. Exposed asphalt ages quickly in the Georgia sun, which is why a bruise that looks minor today can become a leak later.
• Cracked or broken shingles. Older, brittle shingles can crack or lose corners in larger hail.
• Ridge caps. They sit at the top of the roof, bent over the peak, and often take the hardest hits.
• Look-alikes. Blistering, algae streaks, foot traffic scuffs and normal wear are noted as what they are. An honest report only counts real storm damage.

Soft metals and vents

Box vents, ridge vents, exhaust caps, flashing and chimney caps are made of thin metal that dents long before a shingle shows damage. Round dents and spatter marks on these surfaces are some of the clearest evidence of how large the hail was at your house, which matters because the sizes on this map are radar estimates. Damaged vents and flashing also belong in the roof scope themselves, and they are a common place for an estimate to come up short.

Gutters and downspouts

Dents along the top edge of a gutter and up and down a downspout show hail size and direction. A fresh wash of granules in the gutters or piled at the bottom of a downspout is a sign that shingles were just bruised. Because Robust Roofing installs seamless gutters, downspouts and gutter guards with its roofs, damaged gutters can be replaced at the same time as the roof. See gutters and gutter guards on chooserobust.com.

AC fins and other collateral damage

The fins on an outdoor AC condenser are thin aluminum that crushes under hail, so dented fins are a reliable sign of what fell at your address and from which direction. Torn window screens, dented mailboxes and spatter marks on painted surfaces tell the same story. Robust does not repair AC units, but photographing this collateral evidence helps the claim show the whole storm. Robust's guide to what else hail damages lists the items worth checking.

Photos that tell the story

Every finding is photographed: close-ups with scale, each test square with its marks, wide drone shots of every slope and the collateral damage on the ground. You see the photos of your own roof, and if you move forward, they live with your project in the RoofMap homeowner portal next to your scope, documents and project status.

From checklist to scope

When the evidence supports a claim, the licensed Property and Casualty adjuster on Robust Roofing's staff turns these findings into a complete scope written the way carriers review damage, meets your carrier's adjuster at the house and supplements anything missed with photos and line-item support. The radar date from this map tells everyone when to look; this checklist shows what actually happened. For the claim side, read hail claim help and documenting the date of loss, and for the visit itself see how the inspection works.

To have your roof checked, call Robust Roofing at (470) 887-6637 or visit chooserobust.com. The inspection is free.

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